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Director of Operations

Company: Creative Financial Staffing, LLC
Location: Pico Rivera
Posted on: November 19, 2021

Job Description:

The Director of Operations is a crucial member of our senior leadership team and reports directly to the Chief Executive Officer (CEO). You'll have to manage and control diverse business operations and functions in this position. Responsibilities:

  • Plan, develop, approve and implement short and long-range area objectives consistent with company goals and strategic mission and vision.
  • Review analysis of area operations to determine progress towards area and company goals and objectives.
  • Direct activities of the area to address opportunities and challenges and approve tactics to address situation(s).
  • Develop, approve, modify and implement area plans, budgets, and activities following company-approved objectives.
  • Review area staffing plans to ensure they are consistent and adequate for the attainment of area objectives. Oversee the area's operations activities toward the accomplishment of area objectives. Plan, develop, and approve operations efforts within the assigned area through established company and area strategies to ensure efficient, cost-effective operations and a safe working environment.
  • Maintain appropriate communications within and between various functional areas of responsibility as well as with consumers.
  • Establish and maintain outstanding customer relations through direct or delegated contacts with representative individuals or groups.
  • Lead employees through effective hiring, orientating, training, mentoring, and coaching.
  • Provide ongoing recognition, feedback, and development, holding employees accountable for success. Identify and mentor future organizational leaders.
  • Ensure appropriate resources are provided to direct reports. Work well with and demonstrate respect for colleagues at all levels and consistently contribute to a positive work environment.
  • Attend and actively participate in senior leadership meetings, offering ideas, insights, and recommendations on company policies, processes, customer service, new business opportunities, and other topics that improve company results.
  • Direct activities that support sales growth initiatives to increase division market share. Required Skills and Experience:
    • BA/BS in business, accounting, operations or related field required;
    • At least 3 years of experience on Shopify or similar ecommerce platform
    • Successful experience in both B2B as well as B2C ecommerce sales
    • Minimum 6 years direct and successful eCommerce operations role and comprehensive knowledge of shipping and WMS platforms
    • Minimum 6 years of people management experience Benefits
      • Flexible work arrangements and potential for remote work
        • Community-first work environment-- we want your colleagues to be your friends!
          • Focus on health and wellness
            • PTO, holiday, and sick time
              • Competitive pay
                • Industry-leading parental leave
                  • The benefits package includes medical, dental, vision, and life insurance for full-time employees Apply for Director of Operations Fill out the form below to submit information for this opportunity. Please upload your resume as a doc, pdf, rtf or txt file. Your information will be processed as soon as possible. TESTING DEBUG - Source Found: Full Name Email Phone City LinkedIn Profile URL (Please copy and paste the URL to your LinkedIn profile.) Resume x ABOUT US Creative Financial Staffing (CFS) is a leading, employee-owned staffing firm founded by CPA firms. Find a job or find talent now .

Keywords: Creative Financial Staffing, LLC, Pico Rivera , Director of Operations, Executive , Pico Rivera, California

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