Clinical Specialist, Cardiopulmonary (Non- Perfusion)
Company: LivaNova
Location: Los Angeles
Posted on: April 16, 2024
Job Description:
Join us today and make a difference in people's lives!
LivaNova is a global leader in cardiovascular systems, committed to
providing comprehensive perfusion solutions and customer support
through continuous training and education. We are excited to be
launching our next generation heart lung machine and are currently
looking to add to our Clinical Specialist team. The Clinical
Specialist will play a critical role in the launch of the Essenz
Perfusion System, embarking upon a #NewEraOfPerfusion, as well as
support the comprehensive suite of LivaNova perfusion products.Why
join LivaNova's clinical team? You can play a major role in
improving the lives of patients and their families. We have an
environment where you are empowered and encouraged to challenge the
status quo and help shape the future of clinician education and
support. You will also be surround by teammates, with decades of
experience in this industry, who are looking forward to both
guiding you as well as learning from you. Help us make a difference
- join us in transforming patient lives with health innovation that
matters.RESPONSIBILITY AND AUTHORITY Provides clinical and product
education to Healthcare Professionals on the full portfolio of
LivaNova Cardiopulmonary products. Training sessions may be
conducted in person or virtually and must align with all approved
instructions for use. These sessions include coordinating hospital
in-service education programs, intra-operative case coverage,
supporting product evaluations and ad hoc training when needed. The
clinical specialist must both work independently within their role
but remain highly collaborative with their team and company
stakeholders (sales). Therefore, the individual must be able to
work independently, work as collaborator and manage internal
stakeholders, as well as manage their own time effectively.PRIMARY
ACTIVITIES
- Provides clinicians and medical staff clear clinical
instructions to ensure continuity of education and support related
to all aspects of patient outcomes, in accordance with the
product's Instructions for Use (IFU)
- Coordinates, directs, and delivers clinical training programs
on LivaNova products, as necessary and appropriate.
- Develops and maintains product knowledge excellence of the
LivaNova CP portfolio of products.
- Professionally integrates into all accounts building trust and
relationships and establishes strong rapport with customers.
- Collaborates weekly with key internal stakeholders for
installations and evaluations, including the Clinical Specialist
team, Field/Technical Service & Account Executives - working
seamlessly in order to increase all team's efficiency and time with
the customer.
- Maintains a positive, proactive, customer service manner with
customers and sales personnel during stressful situations.
- Will foster high trust relationships with customers, and all
LivaNova team members.
- Takes a positive, proactive approach to solving complex and/or
unusual clinical/therapy/technical problems.
- Foresees obstacles and plans accordingly for seamless
execution.
- Assists Account Executives in urgent clinical needs and related
product information
- Responsible for adhering to all regulatory and LivaNova
policies to ensure patient safety and company responsibility.
- Develops and maintain an in-depth knowledge of assigned
accounts and customers to include competitor activity.
- Supports evaluations as needed within and account and supports
sales strategies for capital equipment opportunities within
accounts.
- Provides feedback to providers both within operating room
setting and outside operating room setting on the directions for
use specific to the product and its maintenance
- Attend trade shows/conferences/congresses to maintain clinical
expertise and current market state, as well as meet customer and
support product discussions.
- Meet all requirements and maintain credentialing status in
order to access accounts
- Provides sales support when needed on clinical in-services,
training and guidance to current or potential customers.
- Maintains positive and cooperative communications and
collaboration with all levels of employees, customers, contractors,
and vendors.
- Performs other related duties and responsibilities, on
occasion, as assigned.
- Collaborates with regional and global marketing teams as needed
on ongoing projects, clinical discussion, program development and
product development.
- Contributes to the development of all education programs both
internally and externally
- Support training of the sales team for new hires, ongoing
education and product launches.
- Team player with a strong ability to collaborate amongst the
clinical team as well as other teams within LivaNova (sales,
technical service, marketing, quality etc)TRAVEL REQUIREMENTS
- Ability to travel primarily domestically (up to 80%) and be
available for off hours, urgent issue resolution.
- Non-travel work from home weeks will be assignedMINIMUM
REQUIREMENTS AND QUALIFICATIONS
- Demonstrated clinical expertise in field of practice
- Minimum of 2 years of experience within related field
- Ability and desire to teach
- Works well within teams both cross-functionally and teams that
may or may be not located within a specific building or
geography
- Project and time management skills
- Excellent written and oral communication skills required
- Self-confidence and effectiveness in dealing with a wide
variety of customer types.
- Highly effective at working both independently and part of the
large-scale collaborative team.
- Possesses a high energy level and a high degree of
interpersonal skills, both verbal and written.
- Proficiency in computer skills to execute virtual programs and
presentations with the customer
- Desire and ability to participate and motivate others in team
efforts.
- Proficiency in computer applications including Microsoft Word,
Excel, PowerPoint, Teams/Zoom.
- Sit 80% Stand/Walk 20%
- Repetitive use on computer
- Lifts 0-50 lbsCOMPENSATION
- The target salary for this position is $75,000-$125,000 +
bonus. In specific locations, the pay range may vary from the range
posted. Our commitment to Diversity & Inclusion:LivaNova values
equality and celebrates diversity. We are committed to ensuring
that our recruitment process is fair, transparent and free from
unlawful discrimination.Our selection process is driven by the key
demands/requirements for the role rather than bias or
discrimination on the basis of a candidate's sex, gender identity,
age, marital status, veteran status, non-job-related
disability/handicap or medical condition, family status, sexual
orientation, religion, color, ethnicity, race or any other legally
protected classification. Notice to third party agencies:Please
note that we do not accept unsolicited resumes from recruiters or
employment agencies. In the absence of a signed Recruitment
Services Agreement, we will not consider, or agree to, payment of
any referral compensation or recruiter fee. In the event that a
recruiter or agency submits a resume or candidate without a
previously signed agreement, we explicitly reserve the right to
pursue and hire those candidate(s) without any financial obligation
to the recruiter or agency.Beware of Job Scams:Please beware of
potentially fraudulent job postings or suspicious recruiting
activity by persons posing as LivaNova recruiters or employees. The
scammers may attempt to solicit confidential, personal information,
such as a social security number, or your financial information.
LivaNova will never ask for fees prior/during/after the application
process, nor will we ask for banking details or personal financial
information in return for the assurance of employment. If you are
concerned that an offer of employment might be a scam or that the
recruiter is not legitimate, please verify by searching for "See
Open Jobs" on, and check that all recruitment emails come from an
email address.
Keywords: LivaNova, Pico Rivera , Clinical Specialist, Cardiopulmonary (Non- Perfusion), Healthcare , Los Angeles, California
Didn't find what you're looking for? Search again!
Loading more jobs...