Consumer Services Coordinator - Job 1096
Company: North Los Angeles County Regional Center
Location: Lancaster
Posted on: February 24, 2026
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Job Description:
Job Description Job Description The Organization North Los
Angeles County Regional Center “NLACRC” is a private, non-profit
agency that is contracted with the State of California, Department
of Developmental Services, to provide services to individuals with
intellectual and developmental disabilities. NLACRC is one of the
largest regional centers in California and has proudly served the
San Fernando Valley, Santa Clarita Valley, and Antelope Valley
since 1974. We serve individuals across the lifespan from infants
and toddlers, school age children, transition-age youth, to adults
and aging adults. Supervision Receives supervision from Consumer
Services Supervisors/Managers. Department - Consumer Services -
School Age 5 The Position and Job Summary • Participation in the
development of program plans for individuals; monitoring and
evaluating these plans and revising them as necessary. • Identify
and coordinate services for individuals and their families •
Documentation, completing forms and reports in accordance with
regulations and NLACRC policies and procedures. • Serve as an
advocate for individuals served by community agencies. • Schedule
and attend interdisciplinary meetings with individuals served,
family members, service providers, advocates, etc. • Identify
barriers to service delivery and implement culturally sensitive
strategies that embody empathy, trust, and respect; comfort working
in underserved and non-traditional office settings to meet our
community needs. • Rotate officer-of-the-day duties with other
Service Coordinators; assisting co-workers with special projects
and unique situations; provide case-coverage as needed; and
providing emergency on-call services when required. Employment
Standards Bachelor’s degree in psychology, social work, sociology,
or related human services field and two years of related
experience. A Master’s degree in a related subject may be
substituted for experience. Skills and Abilities Understanding of
family systems and appreciation for person-centered planning and
thinking; empowering individuals to achieve their goals. Knowledge
of intellectual and developmental disabilities, good organizational
skills, demonstrated ability to work independently and
cooperatively as a part of an interdisciplinary team, excellent
verbal and written communication skills, and proficiency with MS
Word and MS Outlook. Essential Requirements Service coordination is
a community-based position that requires meeting with individuals
served and their families in their homes, in the community, or in
our office location. Must be comfortable working with a high degree
of independence. Frequent telephone, virtual, and out-of-office
meetings required. Valid California Driver’s License and reliable
and transportation, or acceptable substitute, required. NLACRC
Offers an Excellent Benefits Package: We offer employees a variety
of health and dental plans. • Health Insurance - NLACRC pays the
full cost of coverage for certain Medical plans for employee only.
We also provide a generous contribution to additional plans that
the employee may select for employee only or employee and
dependents costs. • Dental Insurance – NLACRC pays the full cost of
the Dental DMO Plan for employees and eligible dependents. We also
offer a Dental PPO plan with a low employee monthly contribution
for employees and eligible dependents • Pre-Tax Flexible Spending
Account for eligible health care expenses • Pre-Tax Dependent Care
Flexible Spending Account for eligible dependent care expenses • No
cost Life, Accidental Death & Disability, Long Term Disability
Insurance for employees • No cost Vision plan for employees and
eligible dependents • Retirement plan - NLACRC is a member of
CalPERS which is a defined benefit plan that provides a monthly
retirement allowance for eligible employees • NLACRC offers two (2)
deferred compensation plans - 457 and 403(b) • Participate in the
Public Service Loan Forgiveness program • Paid Time Off – Eligible
for 3 weeks of accrued vacation in the first year, 8 hours per
month sick time, education, wellness and sabbatical time • Holidays
– NLACRC offers 12 paid holidays throughout the year • Most
positions are offered a hybrid – remote option Professional
Development Opportunities & Grow th NLACRC values the professional
development of staff! Many Consumer Services Coordinators gain
experience and enter into Supervisor, Manager or Director
positions. Diversity, Equity, and Inclusion At NLACRC, we value and
celebrate diversity! In September 2021, NLACRC launched an
initiative to enhance and strengthen our commitment to diversity
and belonging. Compensation This position is non-exempt. Regular
Salary: $26.86 - $37.96 per hour. Starting salary is typically
between the $26.86 and $29.65 of the range, depending on internal
equity and experience. Base Pay Rate / Salary Range Information The
actual amount offered within the posted salary/pay rate range will
depend on a variety of factors, including degree
obtained/education, experience, skills and abilities, and other
relevant job-related factors. The lower end of salary range applies
to candidates who meet minimum qualifications or have limited years
of relevant experience; the higher end of range will apply to
seasoned candidates with considerable years of direct relevant
experience. NLACRC is an equal opportunity employer. Further,
NLACRC will consider for employment qualified applicants with
criminal histories in a manner consistent with the requirements of
the City of Los Angeles' Fair Chance Initiative for Hiring
Ordinance.
Keywords: North Los Angeles County Regional Center, Pico Rivera , Consumer Services Coordinator - Job 1096, Healthcare , Lancaster, California
