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Customer Service

Company: Morphius Corp
Location: Pico Rivera
Posted on: May 10, 2022

Job Description:

We are looking for a full-time employee who will provide customer support to the organization. This position implements support as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained. Full training is provided in learning a product line to inform, assist and educate customers on how products work.

Responsibilities of a Customer Service Representative:

  • Interact with customers daily to inform of client products and services
  • Perform a needs assessment of the customer and recommend products and services or pass along consumer leads to the sales department depending on level of expertise.
  • Ensure and provide quality service to external customers.
  • Answer all customer inquiries in a timely and professional manner.
  • Process orders with high level accuracy.
  • Maintain a positive representation of the company and associated brands at all times

    Requirements of a Customer Service Representative:
    • Must have great attention to detail.
    • Must be a team player.
    • Previous customer service and sales experience is a plus.
    • Must have strong communication skills.
    • Must be personable and comfortable interacting with customers daily.
    • Desire to participate in professional development and take on new responsibilities
    • Self-motivated and comfortable working both independently and as part of a team
    • Customer service or customer relationship experience

      Benefits:
      • Health insurance reimbursement for all staff (upon qualification)
      • Life insurance at no cost
      • Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan)
      • UNION BENEFITS - Our staff also belong to a union which includes benefits
        • Free college classes for all members
        • Student Debt Reduction Program
        • Scholarship access for members and their children
        • Union provides life insurance (in addition to our company) for all members
        • Roadside assistance for all members
        • Identity Theft Protection for all members
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Keywords: Morphius Corp, Pico Rivera , Customer Service, Hospitality & Tourism , Pico Rivera, California

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