Customer Service 1
Company: Pilot Freight Services
Location: Pico Rivera
Posted on: May 12, 2022
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Job Description:
Pilot has the best employees in the transportation and logistics
industry!
• Answer incoming calls and provide excellent customer service to
all callers
• Monitor and respond to customer inquiries received through
email
• Make outgoing calls to follow-up on shipment status, resolve
issues and update customers
• Track, trace, enter and update shipments
• Assist and support Pilot stations and cartage agents
• Master outside customer applications
• Follow published procedures and work instructions for NCS
accounts and bring modifications to management's attention
• Perform other duties as assigned
SKILLS/COMPETENCIES:
• Excellent oral and written communication and problem-solving
skills
• Technological aptitude using the internet and on-line tools
• Ability to multitask
• Excellent organizational skills with emphasis on detail
If you are interested in working with a talented, passionate and
dedicated team of professionals in a rapidly growing industry,
Pilot wants to hear from you!
Effective August 18, 2021 Pilot will be mandating that all new
hires are vaccinated against the COVID-19 virus before starting
work at any of our locations. Our definition of fully vaccinated
for purposes of new hire is as follows: In compliance with CDC
guidelines, individuals will be considered fully vaccinated and
eligible to begin work as follows:
Keywords: Pilot Freight Services, Pico Rivera , Customer Service 1, Hospitality & Tourism , Pico Rivera, California
Click
here to apply!
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