Sales Assistant Customer Service

Company: Aurora World, Inc,
Location: Pico Rivera
Posted on: July 25, 2022

Job Description:

Job Description We are seeking a Sales Assistant Customer Service Rep to join our team You will be responsible for helping customers by providing product and service information and resolving potential issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Process credit memos and chargebacks Product cycle knowledge and sampling Communicate with sales team and provide product availability --- Qualifications: 2 years of previous experience in customer service, sales, or other related fields Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Data entry and chargeback knowledge required AS/BS degree a plus Company Description We are an international gift and stuffed animal manufacturer & distributor. To learn more about us, please check out our website at: www.auroragift.com.

Keywords: Aurora World, Inc,, Pico Rivera , Sales Assistant Customer Service, Hospitality & Tourism , Pico Rivera, California