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Bilingual Customer Service Rep - Spanish

Company: Wider Circle
Location: Pico Rivera
Posted on: March 26, 2020

Job Description:

Wider Circle is now seeking to hire a Home Member Service Representative to work in the Los Angeles area. Wider Circle offers a Home Visit Program, a support service to welcome new members and assist them in using Medicare resources. The following is a detailed outline of the responsibilities and the qualifications required for the position.

Requirements


  • Availability Mon-Fri
  • Flexible schedule
  • Reliable transportation
  • An extroverted person
  • Bilingual - Fluent Spanish required


    Duties


    • Engage our members, primarily in person home visit but also via the phone and motivate them to attend meetings in their community
    • Recruit these members to join their neighbors in WiderCircle's Connect For Life Program
    • Meet members in their home to welcome them and review their health benefits
    • Act as a liaison to members and the health plan
    • Create partnerships with local community-based organizations to bring additional services to our members attention
    • Identify and cultivate members of the groups into ambassadors that recruit more members and organize community meetings
    • Monitor the success of program through tracking group attendance and member feedback


      Qualifications and Skills


      • Bilingual (Fluent Spanish Speaking Required)
      • A passion for serving others, and especially older adults
      • Comfort with technology, including MS Office and Google Drive
      • A desire to make a positive difference in the community and the world
      • Google Docs: 1 year
      • Demonstrated interest in senior citizens
      • Proficiency using a smart phone


        Benefits


        • Competitive salary
        • $15/hr Contract
        • Independence in managing you daily activities
        • Ability to convert to a full-time position and earn benefits
        • The opportunity to make the world a better place and have fun

Keywords: Wider Circle, Pico Rivera , Bilingual Customer Service Rep - Spanish, Other , Pico Rivera, California

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