Sr. Technical Writer (Remote)
Location: PICO RIVERA
Posted on: May 3, 2021
At CrowdStrike were on a mission - to
stop breaches. Our groundbreaking technology, services delivery,
and intelligence gathering together with our innovations in machine
learning and behavioral-based detection, allow our customers to not
only defend themselves, but do so in a future-proof manner. Weve
earned numerous honors and top rankings for our technology,
organization and people clearly confirming our industry leadership
and our special culture driving it. We also offer flexible work
arrangements to help our people manage their personal and
professional lives in a way that works for them. So if youre ready
to work on unrivaled technology where your desire to be part of a
collaborative team is met with a laser-focused mission to stop
breaches and protect people globally, lets talk.
About the Role
As a Senior Technical Writer, youll write customer-focused
product documentation for our customers. Youll set the example for
best practices in user-centered technical writing as part of our
cross-functional UX team, and youll be embedded in a product
development team to work with SMEs and develop a deep understanding
of a complex product.
This role has a preference to candidates on the East Coast,
Produce high-quality documentationfeature guides, release notes,
API docs, and moreto guide and educate customers. Develop deep
product knowledge through researching, partnering with SMEs, and
using the product.
Embrace and help refine our modern, conversational voice and
Help build our writing teams standards, processes, and best
Partner with other technical writers and with UX team members,
including UX writers, designers, developers, researchers, and
Shape the development of our content management system with your
Advise, assist, and mentor other writers, and participate in
collaborative content reviews.
Advocate for the customer in all aspects of your job.
Help define our teams strategy and vision while also
independently managing your own projects.
Excellent writing skills, including thoughtful information
hierarchy, great sentence structure, and a conversational yet
Embrace a user-centric approach to focus on what the customer
needs, not what the system does.
Experience exploring a customers problem space and addressing
their needs through documentation.
Exceptional audience analysis, written and verbal communication,
and problem solving.
Strong grasp of user experience fundamentals.
Portfolio of writing samples that communicate technical
information in a modern, conversational voice and tone.
Knowledge of and experience with technical audiences,
cybersecurity, and startups strongly preferred.
Demonstrated ability to make complex technical subjects easy to
Passion for seizing opportunities for improvement at every
Benefits of Working at
- Market leader in
- Competitive vacation policy
- Comprehensive health benefits + 401k plan
- Paid parental leave, including adoption
- Flexible work environment
- Wellness programs
- Stocked fridges, coffee, soda, and lots of treats
We are committed to building an inclusive culture of belonging
that not only embraces the diversity of our people but also
reflects the diversity of the communities in which we work and the
customers we serve. We know that the happiest and highest
performing teams include people with diverse perspectives and ways
of solving problems so we strive to attract and retain talent from
all backgrounds and create workplaces where everyone feels
empowered to bring their full, authentic selves to work.
CrowdStrike is an Equal Opportunity employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex including sexual orientation and
gender identity, national origin, disability, protected veteran
status, or any other characteristic protected by applicable
federal, state, or local law.
CrowdStrike participates in the E-Verify
Keywords: CrowdStrike, Pico Rivera , Sr. Technical Writer (Remote), Other , PICO RIVERA, California
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