Field Service Technician
Location: Pico Rivera
Posted on: November 18, 2021
EnerSys is the global leader in stored energy solutions for
industrial applications. We have over thirty manufacturing and
assembly plants worldwide servicing over 10,000 customers in more
than 100 countries. Worldwide headquarters are located in Reading,
PA, USA with regional headquarters in Europe and Asia. We
complement our extensive line of Motive Power and Energy Systems
with a full range of integrated services and systems. With sales
and service locations throughout the world, and over 100 years of
battery experience, EnerSys is the power/full solution for stored
DC power products.We continue to grow in our industry by ensuring
all employees possess the following core competencies: customer
focused, team player, engaged, ethical, strong communication
skills, and works safely.
This position will be focusing primarily on our Motive Power
applications, which include industrial lift trucks and pallet
jacks, rail equipment, mining equipment, and airline ground support
equipment. Some of the motive power brands include Hawker,
Ironclad, General Battery, and Fiamm. Wherever there is a need for
motive power, EnerSys offers the perfect energy solution.
We are seeking a Field Service Technician who will be required to
perform both in shop and field service work. Plans and coordinates
activities concerned with installing equipment, investigating and
resolving customer reports of technical problems with equipment,
and eliminating future operational or service difficulties by
performing the following duties.
Essential Duties and Responsibilities Travel to customer sites to
install, repair, and perform preventative maintenance to customer's
equipment to include flooded and sealed batteries, chargers and DC
power distribution equipment (cable trays, battery racks and power
Interacts with all levels of people, both inside and outside the
Develops and conducts training on the safe operations of the
equipment and demonstrates skills to trainees, including both team
members and customers.
Performs Preventative Maintenance inspections of customer's
batteries, chargers, battery handling equipment, and battery
changing/charging area and records data.
Replaces defective parts, reassembles battery, and fuses lead parts
with gas torch.
Determines specific gravity of solution.
Waters, Washes, cleans, and neutralizes customer's batteries at
Installsequipment at customer's facility to ensure full
functionality according to specifications.
Provides on-site technical assistance to help troubleshoot and
Maintains records of performance reports.
Provides a communication link between the customer and the company
to help ensure that effective service is provided to the
Occasionally download battery and charger data via a monitoring
device and use the information to repair or correct battery/charger
problems in accordance with the customer's operation.
Follows all company policies and procedures as listed, but not
limited to: warranty, safety, environmental, OSHA, DOT Hazmat, and
Other duties may be assigned.
To perform the Field Service Technician job successfully, an
individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of
the knowledge, skill, and/or abilities required. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.
Minimum Qualifications Ahigh school diploma or equivalent; or
industry related experience and/or training; or equivalent
combination of education and experience.
Basic knowledge of Microsoft Officeand the Internet.
Previous experience working with hand and power tools.
Previous customer service experience in field support.
Able to read with comprehension and write documents (such as
customer correspondences, memos and reports) in English.
Able to perform basic mathand solve simple equations.
Must be able to work flexible hours and respond to after hour
service calls when required.
Preferred Qualifications Certificate/Diploma in
Mechanical/Electronic/ Electrical or related if the application for
A basic electrical understanding
The use of test equipment and reading schematics
Hands-on job experience
Experience should be substantively in the Electrical related field
DrivingRequirements Able and willing to travel to customer
Must have a valid driver's license and a safe driving record with
minimal traffic violations.
Must be at least 21 years of age to drive a company vehicle.
Able and willing to operate a forklift.
Able and willing to travel up to 75% of the time.
Able and willing to do overnight travel when required.
General Job Requirements Must be able and willing to do overnight
Must be able and willing to operate a forklift.
This position requires you to drive a company vehicle. Therefore,
you must be able to pass the company's driving requirements.
Certain vehicles may also require a specific drivers license and
have additional driving requirements.
Must be able to frequently bend; twist; reach; stoop; kneel or
Must be able to lift up to 50 pounds/23 kilos on a daily continuous
basis. Anything heavier will be done with the assistance of a
mechanical device or with the assistance of another employee.
Must be able to stand for long periods of time
Employees are responsible for wearing the required Personal
Protective Equipment in the proper manner at all times.
Risk of electrical shock.
EnerSys provides equal employment opportunities to all employees
and applicants for employment and prohibits discrimination and
harassment of any type without regard to race, color, religion,
age, sex, national origin, disability status, genetics, protected
veteran status, sexual orientation, gender identity or expression,
or any other characteristic protected by federal, state or local
EEO is the Law
EEO is the Law Supplement
Pay Transparency Nondiscrimination
Nearest Major Market: Los Angeles
Keywords: EnerSys, Pico Rivera , Field Service Technician, Professions , Pico Rivera, California
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