Gas Operations Training Instructor - (Distribution)

Company: SoCalGas
Location: Pico Rivera
Posted on: January 12, 2022

Job Description:

Join SoCalGas today and share our vision of becoming the cleanest natural gas utility in North America. Headquartered in the heart of downtown Los Angeles, we deliver affordable and increasingly renewable energy to 22 million customers across central and Southern California.Primary Purpose:Develops, implements, and delivers Gas Operations training programs to new and current internal Distribution construction field employees. May on occasion deliver training across departments requiring out of town travel and hotel stays. Determines student ability to satisfactorily meet training objectives. Consults with clients to diagnose and analyze training-related issues. Reviews and revises training materials as necessary. Project manages team in development of new training material and programs. Provides expert consulting to internal Company clients and external agencies on procedures equipment, technologies, and technical issues.Job Duties and Responsibilities:Plans, prepares, and delivers technical and non-technical Construction Technician (CT), Energy Technician-Distribution (ETD), and Lead Construction Technician (LCT) training programs for Distribution construction field employees and external agencies.Interprets and explains policies to students in a manner consistent with Company guidelines.Evaluates, rates, and determines student ability to satisfactorily meet training objectives.Project manages the development of training materials and programs.May be required to come in early or stay late to setup or shut down a class.As a subject matter expert (SME), provides technical advice to Distribution Staff, Field Operations Supervisors, Instructional Designers, and internal and external consultants, as well as develops and revises course outlines and related materials.Reviews and designs changes in lesson plans, course material, outlines, props, tests, and visual aids for continuity, effectiveness, and uniformity to support Company procedures, course objectives and policies.Reviews Gas Standards during review periods and comments on clarity and potential impacts to training and work processes.Amends course material based on updated Gas Standards.Acts as work supervisor for students during course of class.Conducts counseling interview for students not meeting training performance standards or seeking guidance.Provides advice on methods to improve student performance.Prepares written appraisals or interims concerning students' ability to satisfactorily meet centralized training objectives.Conducts exit interviews with students when training objectives are not met.Performs other duties as assigned (no more than 5% of duties).Required Education, Certifications, Licenses and Experience:High School Diploma or GED required.5+ years of in-depth industry experience and knowledge in the role being instructed.Experience in the natural gas Distribution industry as a Laborer or Foreman is Required.Preferred candidate will have previous experience as a Foreman, Field Supervisor, and/or experience as an Instructor/Trainer.Valid California Driver's license.Knowledge, Skills and Abilities:Acts in accordance with safety guidelines and procedures. Instructs field employees on safety policies, procedures, and the proper use of personal protective equipment. Communicates the Company's safety vision.Action oriented and drives for results. Responsive to internal and external customers.Ability to overcome obstacles, and gets the job done.Effectively addresses conflict. Displays personal integrity in all communications and actions. Genuinely listens to others, treating others fairly and with respect. Collaborates with others.Builds a strong team. Coaches individuals to help them reach their full potential. Creates an environment where people are motivated to perform at their best.Fosters an environment that promotes learning.Makes timely, informed decisions.Accurately assesses resource needs.Defines issues clearly, even in times of ambiguity. Digs deep to get to the root cause of issues. Gathers relevant information systematically.Business Knowledge - Sample of behaviors: Develops new solutions.Understands issues relevant to the business. Develops new solutions.Regarded as competent in professional/technical area.Fosters an environment of inclusion and communications in a clear and concise manner.Speaks with authority and confidence.Requires extensive knowledge of field operations.Candidate must have expert knowledge of Company procedures, policies, and regulatory requirements.Requires outstanding oral communication skills in presenting and facilitating discussions and other learning activities.Able to communicate technical information in a clear and concise manner to both a technical and non-technical audience.Ability to use facilitation and leadership skills in leading project teams.Ability to write interims and evaluation appraisals that clearly reflect the performance of the student.Proficient in writing outlines, lesson plans, job aids, course materials, tests and training schedules.Must have the ability to identify issues, analyze data, develop, recommend, and implement solutions.Ability to implement virtual reality (VR) or augmented reality (AR) technology to teach a subject/topic, by use of items such as the Microsoft HoloLens, Dynamics 365 Remote Assist, etc., is highly desirable.A working knowledge of Click Mobile, SAP Service History, electronic maps, and distribution-related programs is highly desirable.A working knowledge of Microsoft Word, PowerPoint, Excel, and Teams is highly desirable.Benefits We Offer:SoCalGas offers a comprehensive, flexible benefits program to help support employees both personally and professionally. These benefits include, but are not limited to:Competitive wagesMedical, dental and vision packages401K company matchPension PlanTuition / education reimbursementWe also offer tools and resources through SoCalGas University, our career development center.Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: SoCalGas, Pico Rivera , Gas Operations Training Instructor - (Distribution), Professions , Pico Rivera, California