Washington Licensed Scheduling Analyst
Company: VirtualVocations
Location: Vista
Posted on: May 20, 2025
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Job Description:
A company is looking for a Scheduling Analyst (REMOTE) for
Washington only.
Key Responsibilities
Develop and implement workforce management strategies and
templates
Analyze trends related to call handle time and volume to improve
forecasts and plans
Maintain staffing requirements and manage HR-related activities to
support compliance regulations
Required Qualifications
Associate degree or equivalent combination of education and
experience
3-5 years of relevant experience with Workforce Management
methodologies
Expert level experience in call center operations, processes, and
procedures
Preferred Bachelor's degree or equivalent combination of education
and experience
Preferred certifications include Six Sigma, PMI, Business
Analytics/Risk Management, and Workforce Certification
Keywords: VirtualVocations, Pico Rivera , Washington Licensed Scheduling Analyst, Professions , Vista, California
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